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Annual
Report 2022

About Report

Reporting indicators index

General Disclosures: 2021

INDICATOR NUMBER GRI STANDARD INDICATOR NAME PLACE IN THE REPORT
The organization and its reporting practices
2-1 GRI 2. General Disclosures 2021 Organizational details
2-2 GRI 2. General Disclosures 2021 Entities included in the organization’s sustainability reporting
2-3 GRI 2. General Disclosures 2021 Reporting period, frequency and contact point
2-4 GRI 2. General Disclosures 2021 Restatements of information
2-5 GRI 2. General Disclosures 2021 External assurance
ACTIVITIES AND WORKERS
2-6 GRI 2. General Disclosures 2021 Activities, value chain and other business relationships
2-7 GRI 2. General Disclosures 2021 Employees
2-8 GRI 2. General Disclosures 2021 Workers who are not employees
GOVERNANCE
2-9 GRI 2. General Disclosures 2021 Governance structure and composition
2-10 GRI 2. General Disclosures 2021 Nomination and selection of the highest governance body
2-11 GRI 2. General Disclosures 2021 Chair of the highest governance body
2-12 GRI 2. General Disclosures 2021 Role of the highest governance body in overseeing the management of impacts
2-13 GRI 2. General Disclosures 2021 Delegation of responsibility for managing impacts
2-14 GRI 2. General Disclosures 2021 Role of the highest governance body in sustainability reporting
2-15 GRI 2. General Disclosures 2021 Conflicts of interest
2-16 GRI 2. General Disclosures 2021 Communication of critical concerns
2-17 GRI 2. General Disclosures 2021 Collective knowledge of the highest governance body
2-18 GRI 2. General Disclosures 2021 Evaluation of the performance of the highest governance body
2-19 GRI 2. General Disclosures 2021 Remuneration policies
2-20 GRI 2. General Disclosures 2021 Process to determine remuneration
2-21 GRI 2. General Disclosures 2021 Annual total compensation ratio
STRATEGY, POLICIES AND PRACTICES
2-22 GRI 2. General Disclosures 2021 Statement on sustainable development strategy
2-23 GRI 2. General Disclosures 2021 Policy commitments
2-24 GRI 2. General Disclosures 2021 Embedding policy commitments
2-25 GRI 2. General Disclosures 2021 Processes to remediate negative impacts
2-26 GRI 2. General Disclosures 2021 Mechanisms for seeking advice and raising concerns
2-27 GRI 2. General Disclosures 2021 Compliance with laws and regulations
2-28 GRI 2. General Disclosures 2021 Membership associations
STAKEHOLDER ENGAGEMENT
2-29 GRI 2. General Disclosures 2021 Approach to stakeholder engagement
2-30 GRI 2. General Disclosures 2021 Collective bargaining agreements

II. MATERIAL TOPICS: 2021

INDICATOR NUMBER GRI STANDARD INDICATOR NAME PLACE IN THE REPORT
3-1 GRI 3. Material topics: 2021 Process to determine material topics
3-2 GRI 3. Material topics: 2021 List of material topics
MATERIAL TOPIC: FACTORS AFFECTING THE BANK’S OPERATIONS
3-3 GRI 3. Material topics: 2021 Management of material topics
201-1 GRI 201: Economic Performance 2016 Direct economic value generated and distributed
ESG Strategy: Environment
MATERIAL TOPIC: SUPPORT FOR ENERGY TRANSITION
3-3 GRI 3. Material topics: 2021 Management of material topics
Own indicator Share of high-carbon financing
MATERIAL TOPIC: “GREEN” AND “SUSTAINABLE” PRODUCTS
3-3 GRI 3. Material topics: 2021 Management of material topics
Own indicator Financing sustainable projects
Own indicator Supporting the issuance of customer ESG bonds
Own indicator Share of green financing
MATERIAL TOPIC: REDUCTION OF THE CARBON FOOTPRINT, PROTECTION OF ENVIRONMENTAL RESOURCES
3-3 GRI 3. Material topics: 2021 Management of material topics
302-1 GRI 302: Energy: 2016 Energy consumption in the organization
3-3 GRI 3. Material topics: 2021 Management of material topics
3-3 GRI 3. Material topics: 2021 Management of material topics
305-1 GRI 305: Emissions 2016 Direct greenhouse gas emissions (Scope 1)
305-2 GRI 305: Emissions 2016 Indirect greenhouse gas emissions (Scope 2) location- based
MATERIAL TOPIC: REGULATORY CHANGES IN THE AREA OF SUSTAINABLE FINANCE
3-3 GRI 3. Material topics: 2021 Management of material topics
Disclosures under the Taxonomy Regulation
Principle Adverse Impacts
ESG Strategy: Commitment
MATERIAL TOPIC: OBSERVANCE OF HUMAN AND WORKER RIGHTS, RESPONSIBILITY IN THE SUPPLY CHAIN
3-3 GRI 3. Material topics: 2021 Management of material topics
402-1 GRI 402 Labor/Management Relations 2016 Minimum notice periods regarding operational changes
3-3 GRI 3. Material topics: 2021 Management of material topics
406-1 GRI 406: Non-discrimination 2016 Incidents of discrimination and corrective actions taken
3-3 GRI 3. Material topics: 2021 Management of material topics
407-1 GRI 3. Material topics: 2021 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk
3-3 GRI 3. Material topics: 2021 Management of material topics
414-1 GRI 414: Supplier Social Assessment 2016. New suppliers that were screened using social criteria
MATERIAL TOPIC: SOCIAL COMMITMENT
3-3 GRI 3. Material topics: 2021 Management of material topics
413-1 GRI 413: Local Communities 2016 Operations with local community engagement, impact assessments, and development programs
Own indicator Systematic increase in volunteer hours worked.
3-3 GRI 3. Material topics: 2021 Management of material topics
415-1 GRI 415: Public Policy 2016 Political contributions
MATERIAL TOPIC: DEVELOPMENT OF INNOVATION IN BUSINESS OPERATIONS
3-3 GRI 3. Material topics: 2021 Management of material topics
Own indicator Digitization index
ESG Strategy: Corporate Governace
MATERIAL TOPIC: BUSINESS ETHICS AND CORPORATE GOVERNANCE
3-3 GRI 3. Material topics: 2021 Management of material topics
205-1 GRI 205: Anti-corruption 2016 Operations assessed for risks related to corruption
205-3 GRI 205: Anti-corruption 2016 Confirmed incidents of corruption and actions taken
3-3 GRI 3. Material topics: 2021 Management of material topics
206-1 GRI 206: Anti-competitive Behavior 2016 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices
MATERIAL TOPIC: HUMAN CAPITAL, WORKING CONDITIONS AND EMPLOYEE DEVELOPMENT
3-3 GRI 3. Material topics: 2021 Management of material topics
401-1 GRI 401: Employment 2016 New employee hires and employee turnover
401-2 GRI 401: Employment 2016 Benefits provided to full-time employees that are not provided to temporary or parttime employees
3-3 GRI 3. Material topics: 2021 Management of material topics
403-2 GRI 403: Occupational Health and Safety 2018 Hazard identification, risk assessment, and incident investigation
403-6 GRI 403: Occupational Health and Safety 2018 Promotion of worker health
403-9 GRI 403: Occupational Health and Safety 2018 Work-related injuries
3-3 GRI 3. Material topics: 2021 Management of material topics
404-1 GRI 404: Training and Education 2016 Average hours of training per year per employee
MATERIAL TOPIC: RESPONSIBLE SALES, SERVICE QUALITY MANAGEMENT
3-3 GRI 3. Material topics: 2021 Management of material topics
417-2 GRI 417: Marketing and Labeling 2016 Requirements for product and service information and labeling
417-3 GRI 417: Marketing and Labeling 2016 Incidents of non-compliance concerning product and service information and labeling
3-3 GRI 3. Material topics: 2021 Management of material topics
418-1 GRI 418: Customer Privacy 2016 Substantiated complaints concerning breaches of customer privacy and losses of customer data
MATERIAL TOPIC: INCLUSIVE ORGANIZATION – DEVELOPMENT, DIVERSITY AND EQUALITY
3-3 GRI 3. Material topics: 2021 Management of material topics
405-1 GRI 405: Diversity and Equal Opportunity 2016 Diversity of governance bodies and employees
405-2 GRI 405: Diversity and Equal Opportunity 2016 Ratio of basic salary and remuneration of women to men

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