10th birthday of the PeoPay Application
Growth in all business segments
The year 2023 has shown consistency and effectiveness in the implementation of the Pekao Bank strategy
Record-breaking financial result
Net profit growth [PLN million]
+283
%
Operating income [PLN million]
+38.2
%
Bank Pekao’s consolidated net profit in 2023 was PLN 6.578 billion, compared to PLN 1.717 billion net profit a year earlier. Net profit in Q4 2023 alone closed at PLN 1.723 billion, 95 per cent higher than in the same period in 2022.
6.5
PLN bn
net profit
Increase in sales of cash loans and mortgages
New mortgage sales [PLN billion]
x3
New cash loan sales [PLN billion, net volume]
+16
%
New mortgage sales in 2023 exceeded £10bn and were three times higher than the year before. With 41 per cent growth in the banking sector as a whole, new mortgage sales in 2023 exceeded PLN 10 billion and were three times higher than a year earlier (with 41 per cent growth in mortgage lending in the banking sector).
5
% y/y
an increase in the dynamics of current account sales to individual customers
Increase in volumes by 4% y/y
MID & SME financing volumes [PLN million]
+4
%
Customer acquisition [number of customers]
+3
%
In 2023, SME financing volumes increased by 13 per cent year-on-year. Financing volumes in the combined SME and MID segments were up 4 per cent despite the economic slowdown.
+13
%
volume of financing in the SME segment
Corporate loans
-0.2
%
Corporate deposits and own issues
+9.9
%
The Pekao Group is a leader in corporate banking customer service, which covers the segments of corporates and groups, public sector customers, financial institutions, commercial real estate and specialised financing.
+14
%
income in large companies
Summary
Letter from the CEO
Last year brought normalization of operating conditions for the Polish banking market. It was a year of return to normality after two external shocks – a pandemic shock and an energy shock, caused by the aggression of the Russian Federation in Ukraine, which also translated into a significant increase in inflation. During 2023, the disinflation process continued, and the banking sector did not incur any extraordinary operating costs that had a strong impact on the results of previous periods. The Bank Pekao Capital Group made good use of the improved market situation, increasing the scale of its operations, including involvement in many new customer and employee initiatives, and also recording record-breaking financial results in history.
Digitisation
Digital revolution in services
+34
pp
Digitisation
rate
rate
+5
pp.
Share of cash loans sold digitally
We developed the PeoPay Kids app, to which we added new personalisation options and an educational module.
Awards
Awards in the categories 'Best mobile app’, 'Best online banking’ and 'Best remote account opening process’.
Once again, customers appreciated the possibilities of remote service in electronic banking in the Pekao24 web service and the PeoPay app.
ESG
Sustainable Bank
We are among the market leaders in bond and ESG issuance, gaining market recognition
Sustainable Finance Framework
Projects funded under the 2023 published. Sustainable Finance Framework include the following categories: renewable energy, sustainable construction, clean transport, energy efficiency, sustainable water and wastewater management, pollution prevention and control, accessible basic infrastructure, access to basic services: health care.
4.4
PLN bn
Project Finance ORLEN, Northland Power - MLA
500
euro bn
4NC3 senior unsecured Eurobonds
1.6
PLN bn
Syndicated loan
For the sake of the climate
Reducing the use of raw materials and resources
In its day-to-day operational activities, Pekao Bank is guided by the aim of reducing its negative impact on the climate. Both at the Bank’s head office, branches and the other premises used, measures are taken to reduce the consumption of raw materials and resources such as paper, water and electricity.
-7.7
%
Reduction in Pekao Group's 1 and 2 GHG footprint by 2022.
Inclusive organisation
We respect diversity and create attractive jobs
Gender equality ensures that the Bank’s employees have opportunities to manage their careers, achieve success and have their work evaluated on the basis of individual performance, regardless of gender.
8.0
%
Gender pay gap indicator
