Mission, vision and values – the evolution of organizational culture

Pekao Bank, adopting the Business Strategy for 2021-2024, has redefined its mission, which is: „The simple and safe world of banking. Thus, the bank wants to set standards in the market, while being a responsible partner in the everyday life of millions of Poles. It understands its business as positively impacting the growth of the economy, building strong relationships with businesses and providing security to customers. The Bank’s vision captured in the slogan „Let’s be the best together” is an aspiration to be a leader on the Polish banking market, i.e. the fastest-growing, modern bank with an offer that goes beyond traditional services. Bank Pekao wants to strengthen the power of homegrown brands, as well as be an inspiring place to work.

Simultaneously with the formulation of the principles of the Strategy for 2021-2024, the process of changing the organizational culture began within the organization. It was a grassroots initiative with the participation of all willing employees who redefined the Bank’s values. Thanks to this, the synergy effect was achieved – work on setting strategic business goals was carried out simultaneously with the analysis of ways to achieve them and the formulation of common values, that is: #Simple, #Together, #Bold and #Responsible. These values were also included in the key regulation relating to ethical behaviour in the everyday behaviour of employees – Code of Conduct of the Pekao Group.

Pekao Group companies and the Bank comply with the applicable laws and ethical standards of respect for human rights. The key comprehensive regulation capturing these principles is the Pekao Group Code of Conduct. The obligation to respect the rules is incumbent on all employees regardless of their position, seniority, location and working hours. The Bank is focused on building employee awareness and continuous improvement of procedures in the field of human rights protection in internal and external relations. By responsible shaping of a work environment free from practices that violate human rights, the Bank builds a system of values addressed to shareholders, customers, investors, contractors, suppliers, local communities and other stakeholders.