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Annual report 2021

Governance

Values-based organizational culture

Caring for employee development with respect for diversity and creating an attractive workplace will remain the cornerstones of Pekao Group’s operations. In April 2021, in parallel with the new business strategy, the Bank adopted the values developed with employees: #Simple, #Together, #Bold and #Responsible. They are the pillars of the new organizational culture, setting the course of action and style of work. In parallel with the identification of the four new values, their definitions and the behaviours assigned to them, 10 principles for managers were also developed – the Value Principles of Team Management. They are guideposts for executives on how to work with their teams based on new values.

 

Nearly 5 thousand employees of the Bank and its subsidiaries participated in creating the concept of the new organizational culture. Two questionnaire surveys were conducted, 20 individual interviews with members of the management board and managers, and 40 workshops with the participation of representatives of all divisions in the bank from various organizational levels. Particularly important in this process were the communication and promotion of a work style based on the new values and identification with them so that they became the prevailing norm.

5,000

employees of the Bank participated in creating the concept of the new organizational culture

The implementation of new values into the practice of everyday life was facilitated by numerous internal initiatives. As part of the „Collaborating means thanking” campaign, employees sent electronic cards appreciating the actions of their colleagues. Two editions of the „Stars of Cooperation” contest were held to promote attitudes open to cooperation with others. As a result, a total of 2.3 thousand employees (including 1 thousand managers) were appreciated, voted for by almost 3 thousand people. In turn, the values of #Simple and #Together were the subject of a workshop on simplifying business processes. Another edition of the „in Polish, simply” gamification was also created, in which participants solved tasks related to the Bank’s values and the ESG Strategy. In addition, four new values were included in the onboarding process so that they could accompany new employees from the very first day of work at the Bank.

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