Development of competencies and skills

In 2021, the Bank’s top training priorities included:

Thus, the Bank continued to implement training projects related to the implementation of the adopted business strategies. Training targeted to high-potential employees and induction training for new employees took place. In 2021, the Bank implemented more than 237,000 hours of synchronous training (classroom and virtual classroom) attended by more than 11,000 employees, demonstrating effective implementation of required regulations and concern for customer welfare. Elearning courses and training were delivered at a similar level of over 304,000 hours.

In 2021, several important projects took place at Bank Pekao S.A. as part of general development activities. One of them was „Discovery Week – Learning Week” – an initiative offering a wide range of opportunities to improve and acquire knowledge depending on individual interests, competencies or duties. Its purpose was to educate on hard and soft competencies and increase motivation for self-development. More than 2,000 employees have benefited from the programme. All trainings were designed in an interactive, workshop format that translated into the development of specific skills. In addition to training and workshops, employees could attend one of five lectures with well-known inspirational speakers. All speeches were profiled in terms of banking and professional challenges of the industry, such as self-development, the role of optimism in business or innovation in sales.

Also in 2021, the Robotics Academy was established, a program that develops digital competencies and teaches the basics of automation, including building robots for own needs. The original training programme was developed by practitioners employed by the Bank in cooperation with a partner – the largest provider of automation solutions in the world.

Another offering was the Agile Forge, a three-year training programme that gives every employee a chance to learn essential agile competencies and process optimization through two tracks: Agile and Lean. A comprehensive programme of training, exchange of practical knowledge and coaching is addressed both to people working in product teams and all employees, potential stakeholders of agile methods.

The first edition of the innovative development program TalentsUP, based on practical experience, was also successfully implemented in the Bank. It was addressed to all employees of Bank Pekao, regardless of age, position or work experience. TalentsUP is based on the organization’s core and promoted values of #Simple #Together, #Bold, #Responsible. Its main element is a year-long project path that gives the opportunity to participate in a team implementing one of eight strategic business projects. During this activity, participants learned about trends, research tools, techniques for prototyping and testing. The programme placed great emphasis on ensuring that the solutions developed were fully or at least partially implemented in the Bank. The project path is complemented by an 18-month development path based on close cooperation with a coach and a jointly agreed individual development goal and plan.