13. Other operating income and expenses

Significant accounting policies
Other operating income includes mainly revenues from received compensations, revenues from operating leases, recovery of debt collection costs, net revenues from sale of products, goods and services and miscellaneous revenues. Other operating expenses include mainly the costs of provision for legal claims, cost of provisions for current and future legal risk related to foreign currency mortgage loans in CHF (including costs of legal representation and interest for delay), debt collection costs, impairment allowance on fixed and other assets, client claims, compensation paid and miscellaneous expenses.
Miscellaneous revenues and costs mainly consist of annual settlements related to changes in the VAT ratio.
Financial data
Other operating income
(*) Operating leasing net income
Other operating expenses
(*) The item also includes the provision for commission reimbursements in case of previously repaid consumer loans repaid before the CJEU judgment and the provision for refunds of commissions on prepaid mortgage loans (Note 36)