Ethics and corporate governance
The Bank promotes a culture in which compliance with laws, the Bank’s internal regulations and market standards is seen as an integral part of doing business.
The Code of Conduct addresses the most important issues that all Bank employees pay attention to in the course of their duties. The principles contained therein are unambiguous and apply to all areas of the Bank’s operations. The Code of Conduct gives guidance on how to deal with the many situations that employees face on a daily basis, but does not provide a solution for every circumstance.
When in doubt about how to handle situations that may raise ethical concerns, the Code of Conduct indicates employees should ask themselves the following questions:
1. Am I following the law?
2. Am I proceeding in an ethical and honest manner?
3. Can my action expose my organization or the Pekao Group to the risk of reputational loss?
4. Can my action undermine customer or stakeholder confidence in my organization?
If the answer to these questions raises doubts, the Code of Conduct instructs each employee to contact his or her superiors or the compliance unit to clarify any doubts. The request for compliance opinion is available on the Bank’s intranet site.
The Bank, considering the necessity of popularizing ethical issues, promotes appropriate ethical role models and attitudes of all employees by pointing out examples of good practices of communicating ethical principles operating in the Bank by updating materials on the Bank’s intranet and website encouraging employees to participate in initiatives related to building awareness and ethical compliance culture.
In addition, an employee noticing a violation of the law, internal procedures or ethical standards may make a report under the Whistleblowing Procedure at Bank Pekao S.A.