In 2024, the timeline of the current strategy for Bank Pekao concluded, and we are currently developing a new business strategy to define the Bank’s key development directions for the coming years. Over the past year, we have continued to implement the existing business strategy Responsible Bank. Modern Banking for 2021-2024, delivering on plans and achieving a set of strategic objectives built upon four pillars: Customer, Growth, Efficiency, and Responsibility
Bank Pekao S.A. Group and Bank Pekao S.A.

Strategy, Business Model, and Value Chain [SBM-1]

Through a broad product offering, innovative solutions, and a customer-centric approach, we provide comprehensive financial services. Our integrated service model ensures that we deliver top-tier services to our customers, enabling optimal adaptation to evolving needs. We systematically strengthen the Bank’s market position across strategic business areas. A detailed catalogue of activities conducted in both domestic and international markets is outlined in Paragraph 6 of the Statute of Bank Pekao.
Our approach to sustainability is reflected in the ESG Strategy: Responsible Bank Supporting Sustainable Development (hereinafter: “ESG Strategy”), which was adopted by the Management Board and reviewed by the Supervisory Board on 25 June 2021. This document aligns with the Bank Pekao Business Strategy 2021-2024 and serves as an extension of its fourth pillar: Responsibility.
Within the ESG Strategy 2021-2024, we have defined the Bank’s sustainability objectives and ambitions in relation to environmental, social, and corporate governance (ESG) issues, structured across three pillars:

First Pillar: “Environment” – focuses on increasing financing for sustainable projects, supporting the energy transition, and shifting towards a low-carbon economy, with the goal of achieving our own carbon neutrality by 2030. Additionally, we strive to actively participate in governmental and EU recovery and climate transition programmes.

Second Pillar: “Social Responsibility” – emphasises strengthening actions for the sustainable development of society, the economy, and general welfare. We engage in various social initiatives aimed at providing assistance, promoting equal opportunities, and preventing exclusion, including awareness campaigns, educational initiatives, and collaboration with social organisations. We also support environmental awareness through partnerships and digital tools for our customers. As a Bank, we participate in programmes supporting the growth and innovation of Polish enterprises, collaborating with technology firms and developing electronic and mobile payment channels.

Third Pillar: “Corporate Governance” – concerns ethical business practices incorporating ESG considerations. A key strategic direction is to promote development, diversity, and equality to ensure an inclusive organisation. We also prioritise transparency in policy-making, internal regulations, and high corporate governance standards. Our aim is to make the Bank an attractive workplace, which we support through training programmes, development initiatives, open communication, and ongoing dialogue.
Since the ESG Strategy was implemented in 2021, its pillars are not directly linked to the identified impacts, risks, and opportunities within the double materiality analysis.