We respect employees’ rights to freedom of association as well as their rights to information and consultation. The Bank has nine trade union organisations, with 53.8% of employees being union members as of 31 December 2024. Under labour law provisions, trade unions represent all employees with an employment contract in negotiations and collective bargaining with the Bank regarding internal employment regulations. In individual employment-related matters, trade unions represent their members or any employee who requests their representation in discussions with the employer.
Processes for Addressing Negative Impacts and Employee Reporting Channels [S1-3]

Trade unions are also granted access to the Bank’s intranet, where they can publish bulletins and provide updates on important employee matters, including ongoing social dialogue with the employer.

They outline the internal reporting channels through which employees can report irregularities and describe the actions taken when reports are received, once they have been reviewed and processed. However, the Bank has not yet implemented systematic assessments of employee trust in these reporting processes and channels, nor has it formally evaluated their effectiveness. Nevertheless, all employees are required to familiarise themselves with these procedures and confirm their understanding by signing a dedicated statement.