{"id":4798,"date":"2026-04-21T10:19:43","date_gmt":"2026-04-21T08:19:43","guid":{"rendered":"https:\/\/raport-pekao.pl\/?post_type=table&p=4798"},"modified":"2026-05-14T12:47:24","modified_gmt":"2026-05-14T10:47:24","slug":"tabela-interesariusze","status":"publish","type":"table","link":"https:\/\/raport-pekao.pl\/en\/table\/tabela-interesariusze\/","title":{"rendered":"Tabela interesariusze"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n\n\n\n\n
STAKEHOLDER GROUP<\/th>\nCOMMUNICATION TOOL<\/th>\nTOPICS ADDRESSED<\/th>\nBANK\u2019S ACTIONS<\/th>\n<\/tr>\n<\/thead>\n
Shareholders, including the strategic owner (1)<\/td>\nGeneral Meeting of Shareholders
\nConferences and meetings
\nStock exchange and press releases
\nFinancial reports, data summaries and results presentations
\nThe Bank\u2019s website and online information channels
\nMeetings with rating agencies
\nOngoing cooperation of the Investor Relations Department (institutional and individual investors, financial analysts and capital market organisations)
\nOnline ESG report
\nBranches, online and mobile banking<\/td>\n		Strategy<\/em> implementation, value creation, organisational changes
\nMacroeconomic and market forecasts<\/td>\n		Transparent actions, convenient and effective access to information about the Bank and its activities
\nApplication of external regulations and market standards
\nCooperation with the media \u2013 responding to enquiries
\nMedia statements, interviews, appearances and publications by members of senior management and selected experts of the Pekao Gr<\/td>\n<\/tr>\n
Customers and recipients (4)<\/td>\nThe Bank\u2019s website and online information channels
\nOnline banking platform
\nHelpline
\nComplaints
\nSurveys of satisfaction with products and services and service quality
\nAdvertising campaigns and marketing activities
\nProduct offers, mailings
\nInternal communication
\nMeetings in branches and Bank outlets<\/td>\n		Security of entrusted funds
\nEase of communication with the Bank<\/td>\n		Offering competitive, high-quality products and services tailored to clients\u2019 needs
\nProviding clear, comprehensible information, including by use of plain language principles
\nEnsuring many diverse channels of access to products and services and information about the Bank\u2019s products and services
\nTransparent offer and contract terms
\nObtaining customer feedback
\nParticipation in the process of establishing and complying with good practices and advertising standards for financial services<\/td>\n<\/tr>\n
Employees and employee\/trade union organisations (3)<\/td>\nIntranet, chats, discussion forums
\nMeetings with participation of the Management Board
\nEmployee volunteering
\nWebinars
\nEmployee appraisal
\nInternal publications
\nThematic surveys, evaluation surveys, employee opinion survey
\nWhistleblowing reporting system
\nMeetings with employer representatives, negotiations, consultations
\nMeeting with suppliers, negotiations
\nNewsletters<\/td>\n		Employment stability and opportunities for professional development
\nMarket-based, competitive remuneration system
\nEmployee matters as one of the Bank\u2019s strategic objectives
\nTransparent organisational structure
\nWork-life balance
\nProvisions of CA
\nEmployee matters
\nDetailed information on social partners is available on individual intranet pages
\nTrade unions
\nWorks Council
\nSocial Labour Inspectorate<\/td>\n		Collecting and analysing employee opinions (chats, ability for employees to submit enquiries) and providing employees with feedback on topics raised by employees
\nTransparent, non-discriminatory employee appraisal process taking into account employee engagement and achievements
\nEmployee development opportunities (promotions, product training and soft skills training),
\nCollecting and analysing employee opinions (satisfaction surveys) and providing employees with feedback on topics concerning aggregated satisfaction survey results
\nSetting employees clear, measurable targets to be achieved and monitored
\nAdequate pay and benefits policy taking into account market trends as well as individual employee engagement and achievements
\nMeetings with employees and ongoing communication with employees
\nEnsuring a friendly workplace: including the possibility of remote work and health promotion and preventive actions
\nDialogue with all trade union organisations operating in the Bank<\/td>\n<\/tr>\n
Regulatory environment and supervisory organisations (10)<\/td>\nE-mail
\nStatements, reports
\nTrade and business platform<\/td>\n		Compliance with requirements and regulations
\nSupporting the development of new market rules, including good practices \u2013 participation in consultation processes, e.g. with the involvement of the ZBP (Polish Bank Association<\/td>\n		Ongoing monitoring of legislative changes, the supervisor\u2019s approach, requirements, regulations and good practices; ongoing cooperation with Regulators<\/td>\n<\/tr>\n
Central banks, financial institutions (9)<\/td>\nE-mail
\nStatements, reports<\/td>\n		ESG matters in the financial system and the banking sector<\/td>\nDialogue and cooperation with stakeholders
\nExchange of experience
\nShaping good market practices<\/td>\n<\/tr>\n
Entities of the Pekao Group (2)<\/td>\nTelephone, e-mail
\nMeetings<\/td>\n		Implementation of policies and procedures<\/em> at Group level<\/td>\nCooperation in the exchange of experience and implementation of good practices<\/td>\n<\/tr>\n
Suppliers and business partners (5)<\/td>\nProcurement platform, telephone, e-mail
\nESG form
\nOngoing cooperation and contract performance
\nCharitable and sponsorship activities, climate actions<\/td>\n		Transparent principles of selection and cooperation with suppliers<\/td>\nApplication of transparent supplier selection procedures
\nTimely performance of contract provisions
\nPromoting good procurement practices<\/td>\n<\/tr>\n
Industry organisations and competitors (6)<\/td>\nCommunication on the Bank\u2019s website and online communication channels
\nNon-financial reports<\/td>\n		Results, implementation of objectives and business strategy<\/em>
\nInitiatives undertaken and legislative and business projects implemented supporting the green transformation<\/td>\n		Monitoring market changes in order to develop good practices
\nTrend analysis
\nParticipation of Pekao Group representatives in meetings of industry organisations<\/td>\n<\/tr>\n
Natural environment (16)<\/td>\nInternal communication channels<\/td>\nSocial and environmental projects
\nReducing adverse impact on the environment, environmental education of Customers and Employees<\/td>\n		`Encouraging employees to participate in pro-environmental initiatives
\nPromoting behaviours and attitudes aimed at limiting adverse impact on the environment among employees<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":0,"template":"","class_list":["post-4798","table","type-table","status-publish","hentry"],"acf":[],"yoast_head":"\nTabela interesariusze - Pekao Integrated Report 2025<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raport-pekao.pl\/en\/table\/tabela-interesariusze\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tabela interesariusze - Pekao Integrated Report 2025\" \/>\n<meta property=\"og:description\" content=\"STAKEHOLDER GROUP COMMUNICATION TOOL TOPICS ADDRESSED BANK\u2019S ACTIONS Shareholders, including the strategic owner (1) General Meeting of Shareholders Conferences and meetings Stock exchange and press releases Financial reports, data summaries and results presentations The Bank\u2019s website and online information channels Meetings with rating agencies Ongoing cooperation of the Investor Relations Department (institutional and individual investors, […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/raport-pekao.pl\/en\/table\/tabela-interesariusze\/\" \/>\n<meta property=\"og:site_name\" content=\"Pekao Integrated Report 2025\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-14T10:47:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/raport-pekao.pl\/en\/wp-content\/uploads\/sites\/2\/2026\/05\/Gemini_Generated_Image_8dzohq8dzohq8dzo-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1367\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/raport-pekao.pl\\\/en\\\/table\\\/tabela-interesariusze\\\/\",\"url\":\"https:\\\/\\\/raport-pekao.pl\\\/en\\\/table\\\/tabela-interesariusze\\\/\",\"name\":\"Tabela interesariusze - 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